Warranty Policy-Mentech Energy Product Line

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Service guarantee

Warranty Policy

Return and Exchange Policy

Warranty Period

Free Repair Standards

After-Sales Policy

Return and Exchange Policy

Due to the customized nature of our energy products, returns and exchanges are not supported unless there is a verified product quality issue.

Warranty Period

Switching Power Supplies	2 years
Photovoltaic Power Supplies	2 years
Photovoltaic Modules	10 years
Distribution Products	2 years
Battery Products	2 years

Free Repair Standards

We offer free repair services within the warranty period for logistics damage or product quality issues caused by non-human factors. However, the following situations are excluded:

1.The product is beyond the warranty period.

2.Unauthorized disassembly, modification, or damage caused by human factors.

3.Damage due to external impact, negligence, or force majeure events.

4.Damage to the casing, components, or cables due to improper operation.

铭普光磁立志成为您信赖的合作伙伴，为您提供卓越的能源产品和专业级的服务支持。感谢您的信任与支持，我们期待与您携手共创美好未来。